Solusi247 made this privacy and policy (the “Privacy Policy”) to show our commitment to individual’s right to privacy. This Privacy Policy is applicable for all of data collected regarding all users of including other related websites and the services that available in the website. The terms “Solusi247”, “we”, “us” and “ours” refer to Solusi247. The terms “you”, “your”, and “yours” refer to the user or viewer of our website or the user of the services. By using this website, you agree to the collection and use of information in accordance with this policy.

Periodically, Solution247 will always review everything related to this Privacy Policy. By agreeing to this Privacy Policy, you acknowledge and agree that we have the right to change matters relating to this Privacy Policy, either in part or in whole. All changes regarding this Privacy Policy will later be informed through the platform.

For your convenience and security, we will guarantee the security of privacy including all personal data of customers that has been stored in our database system. All of your personal information will only be used for certain things related to your interests or needs in Solution247 as stated in the following privacy policy. We understand that customer data security is an important matter that must be kept confidential. We will only use customer information or data for relevant matters according to customer needs and interests.

All information regarding personal information or data relating to privacy matters will be kept as long as it is still relevant to the purpose of information gathering or in accordance with applicable law.

You can visit our platform and use it without having to provide any personal information. During your visit to our site, your identity and information will be maintained and we will not be able to identify you, unless you own or register your data by creating an account on our site and logging into our site using a username and password.

Information Protection Policy
We ensure that all information including confidential information collected under Act Number 19 of 2016 changes to Act Number 11 of 2008 concerning Information and Electronic Transactions, and Government Regulation Number 82 of 2012 concerning Enforcement of Systems and Electronic Transactions, and other regulations based on Law Republic of Indonesia.

Information Collection And Use
While accessing our website, we may ask you to provide us with Personally Identifiable Information that can be used to contact or identify you. The information we may collect includes your full name, physical address, email address, phone number and date of birth. The information is collected when creating an account, registering for any service, requesting customer support, submitting any suggestion or other communications via online. Personally Identifiable information allows third parties to contact you either physically or online. By providing Personally Identifiable Information, you agree to receive the electronic communication.

Solusi247 may use your Personally Identifiable Information to:

  • Shipment of products, delivery of services, completion of orders and provide other services performed by us;
  • Products advertisement or promotion;
  • Provision of support, maintenance or respond to inquiries and/or complaints;
  • Handling system malfunctions, troubleshooting your usage of our product, or developing additional functionality based on your feedback;
  • Identity verification and authentication services;
  • Contacting you concerning your use of our website or products; and/or
  • Other prescribed purposes.

Solusi247 may collect non-Personally Identifiable Information that you choose to provide, such as your occupation, affiliated companies and general location. In addition, this information includes :

  • Log Information : your use of the services, including the type of browser you use, internet service provider, clickstream data, date/time stamp, pages and files viewed on our website, IP address and the page you visited before navigating to our services.
  • Device Information : we collect information about the computer or mobile device you use to access our website or services, including the hardware model, operating system and version and mobile network information.

Solusi247 will use this information to identify, diagnose issues and to enhance the services that you have requested to us.

Information Restriction
We are committed to keeping your Personally Identifiable Information restricted by providing it only to third parties set forth in this Privacy Policy. You agree with Solusi247 to share your Personally Identifiable Information with third parties for the following reasons:

  • We may provide your Personally Identifiable Information to third parties who help facilitate the website or the products (for example, by providing website development, statistical analysis, data processing or sending communications to users), but restricted only to the use of facilitating the website or the products;
  • We may share your Personally Identifiable Information with Solusi247’s partner for Solusi247’s marketing and analytics purposes (your Personally Identifiable Information is not commercially sold to third parties);
  • We may provide your Personally Identifiable Information to financial institutions, credit card companies, collection enterprises, and other enterprises that process payments or represent the buyer or seller to facilitate payment owed to us or to a seller when you submit such Personally Identifiable Information for the purposes of effecting a purchase or other financial transaction;
  • We may provide your Personally Identifiable Information to employees and contractors who owe us a duty of confidentiality in connection with a legitimate business purpose of Solusi247;
  • We may provide your Personally Identifiable Information to third parties, including, but not limited to, law enforcement agencies, state or local governments and other companies, as may be required to (1) comply with lawful requests such as subpoenas or court orders, (2) comply with applicable law, (3) prevent fraud or other illegal activities from being perpetrated through the Website, or (4) protect the property, safety, or legal rights of Solusi247 and others;
  • We may provide your Personally Identifiable Information to any third party whom you have consented to receive your Personally Identifiable Information; and
  • We may provide your Personally Identifiable Information to affiliated companies or business successors of Solusi247 for the same purposes as stated herein.

Third Parties Who May Collect Information
These third parties may collect your information from the website, but the information shall not include Personally Identifiable Information unless you post or publish your Personally Identifiable Information in the website’s area that can be accessed by public. Third parties that may collect your information as mentioned below :

  • Third parties that help facilitate the Website on behalf of Solusi247 may, from time to time, collect information through the Website in order to provide support;
  • Third parties may collect other information that you voluntarily post or publish through the Website in any way;
  • Web-crawlers such as Google or Yahoo may collect information through the Website.

The Website may contain links or references to other websites, including third party advertisers and other unaffiliated websites. Solusi247 is not responsible for the privacy policies of those websites or of advertisers on the Website, and you should read the privacy policies of each website you visit. This Privacy Policy applies only to information collected through our website.

Solusi247 will use reasonable measures to protect your Personal Identifiable Information stored in our servers and databases against loss, theft, and unauthorized disclosure or use. The security of your Personal Identifiable Information is one of our biggest concerns, but keep in mind that no methods of data transmission over the Internet, or no methods of electronic storage, is 100% secure. In spite of our effort to use commercially acceptable means to protect your Personal Identifiable Information, we cannot perfectly guarantee your Personal Identifiable Information security.
Furthermore, we can not control the actions of third parties with whom you choose to share information. We are not responsible for circumvention of any security measures by third parties or for any unauthorized access or use of your Personally Identifiable Information made by third parties. Any disclosures that you make of your own volition by means of the Website are made at your own risk.
If you ask us to delete your Personally Identifiable Information from our records, we will use commercially reasonable efforts to do so while retaining any record necessary to comply with governmental authority requirements or applicable law. Even after removal, however, copies of your Personally Identifiable Information may remain viewable in cached or archived pages or if other users have copied or stored such information.

Changes To This Privacy Policy
This Privacy Policy is effective as of (January 10, 2020) and will remain in effect except there are any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We have the right to update or change our Privacy Policy at any time and you should read the updated Privacy Policy. The use of our service after the modification will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

The purpose of using headings for the sections in this Privacy Policy is for convenience and reference only, shall not affect the meaning or interpretation of this Privacy Policy. The obligations and rights set forth in this Privacy Policy shall survive any termination or expiration of your use of our website.

Contact Us
If you have questions, comments, suggestions or complaints, you can contact us via email at or contact us at no. +62 21 579 511 32.